Skip to content

Step by step

How Digital Memorials Work

No jargon and no guesswork: this is the whole process, from creating a memorial to remembering someone years later — including where a QR plaque fits, and where it doesn't.

  • Set up in the app
  • Privacy chosen by the family
  • QR plaque optional
  • Remembrance reminders
Moments by QR app screens showing a memorial being set up

How does a digital memorial work?

A family creates a memorial page in the app, fills it with the person's biography, timeline, photographs, family tree and grave location, chooses who can see it, and invites relatives to help keep it. An optional QR plaque at the resting place opens the same memorial when scanned.

New to the idea altogether? Start with what a digital memorial is.

The eight steps

  1. Step 1: Create the memorial

    A Memorial Page is created in the Moments by QR app for the person who has passed. The account that creates it is the Owner.

  2. Step 2: Add the life story

    The biography and timeline are filled in — where they were born, the work they did, the journeys they made, the moments the family wants kept.

  3. Step 3: Add photographs and media

    The gallery collects pictures that would otherwise stay scattered across different phones and albums.

  4. Step 4: Record family and grave details

    The family tree records relationships across generations, and the grave location records where the person is buried so relatives can find it.

  5. Step 5: Choose the privacy mode

    Public, public with role and access controls, or private and PIN-protected. This decides who can reach the memorial at all.

  6. Step 6: Invite the family

    The memorial is shared with relatives using the Owner, Delegate, Contributor and Nominee roles, so it is not left resting on one person.

  7. Step 7: Connect a QR plaque (optional)

    A 5cm × 5cm matte black QR plaque can be linked to the memorial and placed at the resting place, where the burial ground permits it.

  8. Step 8: Remember over time

    On This Day resurfaces moments on their anniversary, and custom notifications let the family set their own reminders. The Tribute Book keeps collecting messages.

A completed Moments by QR memorial page in the app

Who can manage a memorial?

More than one person. Moments by QR has four roles — Owner, Delegate, Contributor and Nominee — set up in the app, so a memorial is not tied to a single person's memory or a single person's phone.

  • Owner

    The account that created the memorial.

  • Delegate

    Acts alongside the Owner in managing it.

  • Contributor

    Adds to the memorial.

  • Nominee

    Named in relation to the memorial.

Exactly what each role may edit is configured inside the app; we do not restate permission detail here.

What happens if the family wants it kept private?

Then it is kept private. A memorial can be public, public with role and access controls, or private and PIN-protected — the privacy mode is chosen by the family, not by us, and a QR plaque does not force a memorial to be public.

If a memorial is PIN-protected, someone scanning the plaque at the graveside sees the protection, not the contents. More on that in QR memorials.

What happens after the memorial is created?

It keeps working. Family members keep adding photographs and tributes, On This Day brings moments back on their anniversary, and custom notifications let the family set their own reminders to remember someone.

Before committing to any provider, it is worth asking what happens to the memorial in ten or twenty years — here is the checklist.

Start a memorial today

The whole process runs in the Moments by QR app — create the memorial, add the story, set the privacy and invite the family.

  • £79.99 one-off
  • Lifetime Licence
  • Optional QR plaque, 5cm × 5cm, matte black
Moments by QR memorial shown in the app

Keep reading