Buyer's guide
Eight questions worth answering before you commit to any provider. Moments by QR publishes this guide and sells digital memorials for Muslim families. We've included our own confirmed answers and unresolved questions so you can hold us to the same standard; this is not an independent provider ranking.
Judge it on eight things: whether the cost is one-off, recurring or free, whether the family controls privacy, whether more than one person can manage it, who can contribute and who approves what appears, who owns the content and what happens if the provider closes, whether it connects to the resting place, what the memorial actually holds, and whether the provider understands your family.
If you are still deciding what kind of thing you want, start with what a digital memorial — or online memorial — is or how they work.
Take these to any provider, not just this one.
A memorial is meant to outlast the person paying for it. A recurring fee means the record depends on someone continuing to pay — and on someone remembering to. Free services need a way to pay for themselves, so ask how.
Ask the provider
Moments by QR: £79.99 one-off, with a Lifetime Licence.
Some families want a memorial the whole community can visit. Others want a private record. A provider that only offers one of those decides something that isn't theirs to decide.
Ask the provider
Moments by QR: Three modes: public; public with role and access controls; private and PIN-protected.
If a memorial is tied to one login on one phone, it is one lost password away from being unreachable. Shared roles are what make it survivable.
Ask the provider
Moments by QR: Four roles — Owner, Delegate, Contributor and Nominee — set up in the app.
A memorial that only one person can write to stays thin. A memorial anyone can write to without oversight can be defaced. What good looks like is a middle path: family and community can contribute, and someone accountable decides what is published.
Ask the provider
Moments by QR: Owner, Delegate, Contributor and Nominee are defined roles. Confirm their contribution, approval and removal permissions directly; this guide does not establish them.
This is the question most providers answer least clearly, and the only one that really tests whether something is a memorial or a web page. If the answer is vague, treat the memorial as temporary.
Ask the provider
Moments by QR: The licence is a Lifetime Licence. We have not yet published written answers on export or on what happens if the company closes — ask us directly and judge the answer you get.
A memorial that nobody can find is a memorial nobody visits. A grave connection matters most for families who live far from where a relative is buried.
Ask the provider
Moments by QR: Grave location is a built-in section; an optional 5cm × 5cm matte black QR plaque links to the memorial.
Providers offer different formats, from a short tribute to a multimedia life story. Check a working example rather than assuming what a free or paid page contains, and choose the structure your family needs.
Ask the provider
Moments by QR: Six sections: Biography, Timeline, Gallery, Family Tree, Tribute Book, Grave Location. On This Day resurfaces moments on their anniversary, and families can set their own reminders.
Practices around burial and remembrance differ enormously. A memorial that assumes a public tribute wall, a headstone photograph or a Western funeral format will fit some families badly.
Ask the provider
Moments by QR: Designed around Muslim families: plain graves, dispersed relatives and privacy are treated as the starting point, not an exception.
Most online memorial services fall into one of these four types. None is automatically the right choice — what matters is which trade-offs you are willing to accept. We name no other providers here; judge each one you find against the checklist above.
Check the individual provider's examples and terms: free pages may include stories, photographs, video and privacy options as well as fundraising. Ask how the service is funded, what is included and what continuity commitments apply; free does not by itself mean limited privacy or content.
A recurring annual or monthly fee may cover hosting or additional features. Ask which features require payment and whether a free page, read-only record or export remains if payment stops. Outcomes depend on the provider's terms.
A single payment, sometimes paired with a physical item such as a QR plaque. The key questions are what the one-off price actually covers, and what the provider commits to in writing for the long term.
A profile on a social network converted after a death. Familiar and free, but the family controls little: the platform sets the rules, the format and the privacy, and the account is subject to the platform's own policies.
Copy this list or print the page — it is the whole checklist in eight lines.
If you want to see what good answers produce in practice, walk through the example memorial.
Anything that quietly makes the memorial temporary, public by default, or dependent on one person. Those are the three ways a memorial stops being one.
Two of those three are worth reading about before you commit to anyone: how long a digital memorial lasts and who owns the memories covers the cost model and export question, and who can see and manage a memorial covers visibility and the risk of a memorial resting on one account holder.
Practices around burial and remembrance differ enormously. A memorial that assumes a public tribute wall, a headstone photograph or a Western funeral format will fit some families badly.
For Muslim families in particular, plain graves and relatives spread across countries change what a memorial has to do — what that means in practice. And if you are considering a plaque at the graveside, check the burial ground's rules before you buy anything: QR memorials and grave permission.
One payment, family-controlled privacy, four management roles, six structured sections and an optional QR plaque at the resting place.
Moments by QR states product facts about its own service from first-party product information, cites official primary sources for anything statutory or operational, and leaves questions it cannot evidence visibly unanswered rather than guessing.
The category page: what a memorial page holds and who it is for.
Every step from creating a memorial to remembering years later.
How long a memorial lasts, who owns the content, and what if a provider closes.
How a scannable plaque connects a resting place to the memorial.
